How to report domestic abuse and what happens next
Talking about your relationship isn’t easy and thoughts and feelings of guilt and shame are common. Your abuser might tell you that this kind of behaviour is normal, or that reporting them will get you into trouble. Threats of losing your children or punishment from your family and community might convince you to keep quiet.
If any of this sounds familiar, it’s time to report what’s happening. Talk to our support team on 01204 365677 or chat to us online, weekdays 12.30pm -2.30pm. You can do this knowing that trained advisors will be there to support you, and offer advice without judgement.
How to get help and report an incident
You can call our 24-hour advice line to talk to someone about your situation, get advice and make plans to leave. If English is not your first language we have translators who can help.

What happens next?
We’ll listen and ask you about your situation, then direct you to the support you need. We can connect you to a range of support services including counselling, specialist recovery programmes, legal advice, housing and benefits support, and accommodation.
If we think you are in immediate danger, we can help you to make a safety plan, access refuge and take steps to leave.
We’ll give you lots of information to empower you to make your own decisions. We won’t ever tell you what to do, and we’ll always be here when you need us.
Leaving an abusive relationship
If you decide to leave an abusive relationship, our support workers will help you to plan and prepare – things like organising official documents, saving money, and packing clothes and other essentials to take with you.
If you are suffering financial abuse and don’t have access to your money, don’t let this stop you leaving. Once you have left, our team can help you to access and claim any benefits you are entitled to.
Will the police be involved?
If you call 999 or your case is assessed to be high risk, it’s likely the police will investigate. They will always prioritise the safety of you and your children. This may include getting you medical help, arresting the perpetrator, removing you and your children to a safe place, or referring you to an organisation (like us) for further support.
What will happen to my children?
Your family or partner may threaten that social services will take your children away if you leave. This is not true. Social services assess each case individually, prioritising the safety of the children. If you decide to leave, most refuges accept children and will encourage you to bring them with you.
Will I have to go back home?
Once you have left, no-one should ever force you to return home.
